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Frequently Asked Questions: General

What is Henna?

Henna is a flowering plant! The powder comes from the leaves of the plant which contain the red coloring pigment (lawsone). Lawsone is at its strongest when the leaves are ground into a powder. The lawsone pigment colors an orange/red. 

How Does Henna Work?

The Henna deposits the Lawsone pigment (which is the coloring agent) on the outside of the hair cuticles. As the dye coats the hair strand and settles, it will bind to the keratin of the hair. The color darkens as the dye molecules absorb deeper into the hair binding to more protein. It also maintains the hair’s natural highlights and undertones, creating a more natural looking dye job than chemical dyes.

What are the benefits of using Henna?

Besides coloring your hair in the safest way possible, henna has a host of other benefits as well. Henna helps balance out oil production on the scalp while boosting hair growth. Henna also repairs and strengthens the hair, and detoxes your scalp and hair while it colors. Providing healthier hair. 

Can I use Henna if I’ve treated my hair chemically? 

Yes, 99% of customers switch over to our henna because of bad reactions from chemical dyed hair. As our henna does not contain any PPD’s or metallic salts, you will not experience any damage using henna on top of chemically treated hair. You will notice henna will actually help repair your damaged hair. We do recommend always doing a strand test to check what color your hair will end up being before applying the henna to your entire head. You can do this test by retrieving hairs from your hairbrush and coloring those, or testing on a small patch of hair behind your ear.

  • Always do a strand test to see how the henna colors your hair, especially if you are using indigo. Sometimes indigo will make the hair look green when used over chemically treated hair (this will usually fade after a couple of days). You can do this strand test by harvesting hair from a hairbrush, applying the henna over those hairs and seeing the results after rinsing/drying that hair. 
  • You can color your chemically dyed hair with henna. Just be aware that the henna will have to strip the chemicals from your hair before it can color your hair, and it may take 2-3 applications for the henna to color properly. We usually suggest waiting a few weeks between chemically coloring and coloring with henna so the chemicals can fade and make the henna’s job easier, but you can use the henna as soon as you wish. The henna will help repair any damage caused by the chemical dye, and leave your hair healthy and strong. 
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    Can Henna lighten your hair?

    No. Henna shows up best on lighter hair colors. It CAN NOT lighten dark hair, though it will leave beautiful red undertones on darker hair! 

    Is Henna permanent?

    Yes. While the color may fade a bit after repeated washing and exposure to the elements, henna is permanent as it binds to the keratin in your hair. The only way to (naturally) remove henna is to let your hair grow out, or do an oil cleanse (see question 12). The color will be most vibrant for 6-8 weeks after applying. 

    Does Henna work on all hair types?

    Yes! Henna works on all hair types. Be aware that henna has the tendency to relax/straighten curls. Don’t worry! If you want to maintain your curls, you can use several different powders like Amla or Hibiscus afterwards to bring them back, or try one of our Hair Masks (specifically the Gray Prevention & Healthy Curls hair Mask). You can also add amla and/or hibiscus powders to the henna itself to maintain your curls (these powders won’t affect the color).

    Does Henna work on gray hair? 

    Yes. Grays are a lot more stubborn than regular hair as grays are coarser than your natural hair, and gray hair follicles make less oil, making it drier as well. This makes it harder for color to penetrate, so you may have to leave it on longer, or do a second application. 

    Where do you get your henna from?

    We get our henna from India. 

     Help! My hair turned a weird color after using Indigo!

    Green: You may have applied the indigo powder by itself over really light/gray/white hair. Indigo alone will not color lighter hair a dark color. It needs a henna base to work off of. 

    Purple: You applied henna with previously chemically dyed hair. 

    We always recommend you apply pure henna first to your hair and then indigo powder.

    Can I go back to chemical dyes if I’m not happy with Henna?

    While we never recommend going back to chemical dyes, as they are not healthy for your hair, but you may go back to them after using henna. 

    How can I remove henna naturally? 

    While it will take a long time to remove the henna naturally (especially if you’ve been using henna for years). What you can do is cover your hair in olive oil (or coconut oil), and let it sit overnight. Then you will shampoo your hair to remove the oil. It may take several applications of oil over a few months to get most of the henna out of your hair.

    Why are there different wait times for different the different dyes?

    This has to do with the proportion of herbs and ultimate dye release. Our pure henna, burgundy, mahogany, deep red, wine red, orange red, and natural red all require 8-10 hours as the contain pure henna, whose optimal dye release is after 8-10 hours. Our light brown, medium brown, and auburn only need 45 minutes as they also contain indigo, which has a much shorter dye release time.

    Can I use henna on my eyebrows/lashes?

    While our henna is 100% pure and natural, we don’t recommend using it on the eyebrows or lashes. 

    What is your return policy?

    We will accept returns of unopened merchandise within 30 days of purchase. We do not accept open merchandise or items past 30 days. 

    Do you ship internationally?

    Yes we do! Shipping rates vary depending on the destination.

    Who is responsible for Import Customs & Duties?

    Import customs, duties, taxes & fees is paid by the buyer, please understand that all the products are shipped from the USA, If you are purchasing from any other country, you will be responsible to pay Import customs, duties and taxes upon arrival.