To Provide urgent & excellent customer service to our customers we have added this feature. You may be able to get faster answers by scrolling down to existing FAQs.

Ask or find an answer to FAQs below: We will try to answer as soon as possible.

Let us know how to improve this feature via

General Henna Questions

What is Henna?

Henna is a flowering plant! That is used to dye hair, skin, and clothes for thousands of years. The plant can be found in the subtropical region of Asia, Africa, and northern Australia. India, in particular, has a rich history with henna and cultivates the most high-quality henna crops in the world. The crops are then processed and used to make body art tattoo and to make henna hair dye.

What is Henna Powder?

The powder comes from the leaves of the henna plant which contain the red coloring pigment (lawsone). Lawsone is at its strongest when the leaves are ground into a powder. The lawsone pigment colors orange/red.

How Does Henna Work?

The Henna deposits the Lawsone pigment (which is the coloring agent) on the outside of the hair cuticles. As the dye coats the hair strand and settles, it will bind to the keratin of the hair.

The color darkens as the dye molecules absorb deeper into the hair binding to more protein. It also maintains the hair’s natural highlights and undertones, creating a more natural-looking dye than your regular chemical hair dyes.

What are the benefits of using Henna?

Besides coloring your hair in the safest way possible, henna has a host of other benefits as well. Henna helps balance out oil production on the scalp while boosting hair growth. Henna also repairs and strengthens the hair, and detoxes your scalp and hair while it colors. Providing healthier hair.

Is Henna permanent?

Yes. While the color may fade a bit after repeated washing and exposure to the elements, henna is permanent as it binds to the keratin in your hair. The only way to (naturally) remove henna is to let your hair grow out, or do an oil cleanse. The color will be most vibrant for 6-8 weeks after applying.

Is henna safe for cancer patients?

We always recommend you consult with your doctor before you try any product out there. That said, henna is a great natural alternative for chemical-based dye, which in turn have their own side-effects linked to the development of certain cancer.

The henna hair dye product collection available at The Henna Guys contain No synthetic chemicals. All plant-based dyes are natural and in their purest form.

Henna Hair Dye

Does henna dye work on all hair dye?

The herbs and pigments found on the henna plants are effective and time-proven on all hair types. Whether you have Caucasian, Curly, Frizzy, Thich, Thin, Asian, or African hair.

You mentioned Henna is Red? How come you sell it in various colors?

Hehe, that's a secret!

Well, we can all agree that henna is red (variation varies depending on the region). But, mixing it with other herbs, for a specified amount of time can prove wonders. The Henna Guys, Henna Hair Dye collection is derived from pure henna powder mixed with other herbs.

Henna herbs are a blend of fruits, plant-element, and other extracts. From Indigo to Amla powder, there are tons of shades you can achieve with a henna dye. Follow the instructions with the pack to get the desired shades.

Why do you sell henna in powder form?

Henna is available in many forms in the market (biscuits, paste, or liquid). Most companies achieve this form by adding chemicals and preservatives to the ingredients.

Fresh henna powder is the purest, most effective way to use henna. You can use it for body art as well as hair dye. Also, powder henna form is perfect to ship to various regions as it is packed in air-tight bag.

Can I use Henna if I’ve treated my hair chemically?

Yes, 99% of customers switch over to our henna because of bad reactions from chemical dyed hair. As our henna does not contain any PPD’s or metallic salts, you will not experience any damage using henna on top of chemically treated hair. You will notice henna will actually help repair your damaged hair. We do recommend always doing a strand test to check what color your hair will end up being before applying the henna to your entire head. You can do this test by retrieving hairs from your hairbrush and coloring those, or testing on a small patch of hair behind your ear.

  • Always do a strand test to see how the henna colors your hair, especially if you are using indigo. Sometimes indigo will make the hair look green when used over chemically treated hair (this will usually fade after a couple of days). You can do this strand test by harvesting hair from a hairbrush, applying the henna over those hairs and seeing the results after rinsing/drying that hair. 
  • You can color your chemically dyed hair with henna. Just be aware that the henna will have to strip the chemicals from your hair before it can color your hair, and it may take 2-3 applications for the henna to color properly. We usually suggest waiting a few weeks between chemically coloring and coloring with henna so the chemicals can fade and make the henna’s job easier, but you can use the henna as soon as you wish. The henna will help repair any damage caused by the chemical dye, and leave your hair healthy and strong.

    Can Henna lighten your hair?

    No. Henna shows up best on lighter hair colors. It CAN NOT lighten dark hair, though it will leave beautiful red undertones on darker hair! 

    Does Henna work on all hair types?

    Yes! Henna works on all hair types. Be aware that henna has the tendency to relax/straighten curls. Don’t worry! If you want to maintain your curls, you can use several different powders like Amla or Hibiscus afterwards to bring them back, or try one of our Hair Masks. You can also add amla and/or hibiscus powders to the henna itself to maintain your curls (these powders won’t affect the color).

    Does Henna work on gray hair? 

    Yes. Grays are a lot more stubborn than regular hair as grays are coarser than your natural hair, and gray hair follicles make less oil, making it drier as well. This makes it harder for color to penetrate, so you may have to leave it on longer, or do a second application.

    Can I Use Henna on My Eyebrows/Lashes?

    While our henna is made with plant-based ingredients, we don’t recommend using it on the eyebrows or lashes. It is mainly because your brows or lashes are very adjacent to your eyes. If in any case, henna contacts your skin, this can cause serious problems.

    Where do you get your henna from?

    We source our henna from India.

    Help! My hair turned a weird color after using Indigo/Jet Black!

    • Green: You may have applied the indigo powder by itself over really light/gray/white hair. Indigo alone will not color lighter hair a dark color. It needs a henna base to work off of.

    Solution: You will need to apply pure henna first and then indigo powder. Indigo powder needs a base color in order to provide you dark brown/black color.

    • Purple: You applied henna with previously chemically dyed hair and the indigo powder was absorbed more.

    Solution: As rule of thumb, you should always apply pure henna first and then indigo powder. However, to avoid the purple hue, you will need to mix 2 tsb of pure henna, mix it with black brewed coffee (preferable),1 tsp of salt into 100grams indigo powder. This will help tone down the color and achieve dark brown/black color results.

    We always recommend you apply pure henna first to your hair and then indigo powder.

    Can I go back to chemical dyes if I’m not happy with Henna?

    While we never recommend going back to chemical dyes, as they are not healthy for your hair, but you may go back to them after using henna.

    How can I remove henna naturally

    While it will take a long time to remove the henna naturally (especially if you’ve been using henna for years). What you can do is cover your hair in olive oil (or coconut oil), and let it sit overnight. Then you will shampoo your hair to remove the oil. It may take several applications of oil over a few months to get most of the henna out of your hair.

    Why are there different wait times for each henna dye?

    This has to do with the proportion of herbs and ultimate dye release. Our pure henna, burgundy, mahogany, deep red, wine red, orange red, and natural red all require 8-10 hours as the contain pure henna, whose optimal dye release is after 8-10 hours. Our light brown, medium brown, and auburn only need 45 minutes as they also contain indigo, which has a much shorter dye release time.

    Henna Beard Dye

    Is henna beard dye safe to use?

    The henna beard dye collection of The Henna is safe to use for all types of skin. If you have super-sensitive skin, we recommend you do a patch test before you apply the initial application. If no adverse reaction, you can proceed with the full application and enjoy the vibrant shades of the Beard Dye.

    Does the scent of henna stay on your beard?

    No, the scent will go away as soon as you rinse off the beard dye. All The Henna Guys products are unscented, crafted from natural herbs, plants, and flowers.

    Is Henna Beard Dye Permanent?

    This depends on a number of factors; however, the average color duration is about 4-8 weeks. Factors that may affect your color radiant include:

    • How long you let the application last on your beard
    • How many times you wash/clean your beard
    • Your overall health and beard growth

    Can you use beard care products on beard dye?

    Yes, once the application process is complete, you can use your regular beard care maintenance products.

    How to get rid of henna stains off my skin/hands?

    The best answer is time. Most light henna stains will fade by morning; however, you can get rid of the deep dark stains by using natural oils such as olive and coconut oil.

    Henna Tattoo

    How long does henna take to dry?

    Normally, henna takes about 20-30 minutes to get dry on your skin and up to 2 hours on your hair. Once henna is dried, it will turn into a muddy flaky type texture.

    How long to leave the henna on the skin?

    To get a vibrant color, you should leave the henna on your skin for a minimum of 2 hours. Traditionally, henna is left overnight for a deeper, darker color stain.

    How long does henna last?

    Henna dye on the skin tends to last for about 1 week. Regular exfoliation and cleaning will affect the color tone on or before the period. Henna dye on hair, however, tends to last for about 3-4 weeks.

    How long do henna tattoos last?

    Henna tattoo on the skin will last for about 1 week. After this, it will start to fade away, leaving a patchy pattern on your body. Cleaning and regular exfoliation can also affect the timeframe.

    How to get henna off?

    The best way to get the henna off is to regularly wash your skin with soap and warm water. You can also use lemon juice to exfoliate it, and baby oil to cleanse it.

    How long do henna brows last?

    Henna brows last on your skin for about 4-6 weeks. They tend to last the longest compared to the henna dye on hair or skin.

    How to remove henna from the skin?

    The best DIY method to remove henna from the skin is to make a mixture of baking soda, warm water, and some lemon juice. Apply the paste on your skin and gently cleanse it. Do this twice daily for effective results.

    How to remove henna from clothes?

    Henna stain on clothes is not an easy mix that goes on the first try. It will take days before the stain gets off completely. You can flush the stain with a bleach dish or a stain remover and scrub in short circular direction. After this, follow your regular cleaning process and the stain will be cleaned from your clothes.

    Technical Questions

    What is PPD?

    Paraphenylenediamine (PPD) is a chemical found on almost all of the hair dyes to achieve a permanent dark color. PPD itself is driven from the composites of printing inks, oils, gasoline, greases, and black rubber.

    It's nasty stuff, trust us! Many of the international students marked this chemical as "unsafe" to use. In fact, the Centers for Disease Control and Prevention list PPD as an "allergen" to human skin.

    What is Neutral Henna?

    Pure henna is derived from the plant called Lawsonia Inermis. Neutral henna is actually Cassia Obovata. Henna is normally used to dye hair, While Cassia Obovata is used to condition and nourish the hair.

    But don't confuse yourself here, cassia can boost blonde color or stain gray hair a bit, it won't change your hair color as henna does. Consider it as a clear conditioning agent that goes with the pure henna dye.

    What are Sulfates?

    Sulfates are ingredients found in cosmetic products that create a form like a gel: such as soaps and shampoos. Sulfates are available in various forms, but the main highlighted term is Sodium Lauryl Sulfate (SLS).

    It can be considered as a detergent that yanks the natural protective oils from your hair. Although first introduced in industrial products, it can be now found in many skin-care products, like your regular shampoo and conditioners.

    What are Metallic Salts?

    Metallic salts are compound material that can be found on almost all the standard-store hair dyes. They are sold as a suggestive tool that offers a more natural and vibrant hair tone. Those dye that has metallic salts can have an allergic reaction to some. It also dries out your hair, dulls the sheen, and damage the follicles.

    Store Policy

    What is your return policy?

    We will accept returns of unopened merchandise within 30 days of purchase. We do not accept open merchandise or items past 30 days.

    Do you ship internationally?

    Yes we do! Shipping rates vary depending on the destination.

    Do you ship orders to the UK & EU? If so, how will orders be shipped?

    Yes, we ship to the UK & EU. To get your order to you, we've partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under £135 and orders to the EU for orders €150 and Under.

    Who is responsible for Import Customs & Duties?

    Import customs, duties, taxes & fees is paid by the buyer, please understand that all the products are shipped from the USA, If you are purchasing from any other country, you will be responsible to pay Import customs, duties and taxes upon arrival.